FLOCKZ COMMERCIAL CLEANING SERVICE Q and A

1. Do we provide cleaning supplies and equipment at Flockz Commercial Cleaning Service?
Answer: Yes, we do.
2. Do we clean windows?
Answer: We clean windows on the interior only. The windows must be accessible with our 3 feet ladders. We do not open the windows and clean the exterior unless they are on the ground floor and there is no visible damage to the window. The windows must be accessible with our 3 feet ladders. If the windows are damaged, broken, and or not secure in position, we ask all customers to notify us prior to cleaning via written text or our 800 number, which is 1800-516-4017.
3. Do we clean hood vents, chimneys, or grease straps?
Answer: No
4. Do we clean restaurants, schools, medical facilities, gyms, event spaces, and production studios?
Answer: Yes
5. What are the hours of operation?
Answer: We offer cleaning service 24 hours a day, seven days a week. However, service must be scheduled in advance.
6. How can we be reached for cleaning, scheduling estimates, or general questions?
Answer: We can be reached on our website at our contact us page, scheduling an estimate, or via our 1800 number, where our representatives are ready to assist you.
7. Do we provide same-day service?
Answer: Yes, it depends on the availability. If we have availability, you can service on the same day. For same-day services, please do not email us. Call us on our 1800 number listed on our website for immediate help.
8. Do we provide residual and residential cleaning?
Answer: Yes.
9. Do we provide hourly and flat-rate services?
Answer: Yes
10. Do we provide proof of insurance per the customer’s request?
Answer: Yes, we do.